With the problems Xbox LIVE had over the holidays, gamers were left wanting compensation for the poor service. And like we learned a few days ago, compensation we shall have.
Xbox LIVE’s General Manager Marc Whitten has typed up a little message announcing that all LIVE members will be given one full Arcade game for free. His message below:
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.
Thank you again for helping make Xbox LIVE everything that it is today!
General Manager, Xbox LIVE
A lot of people will surely be happy with the free game but on the other hand, a lot of people who were hoping to take advantage of the holidays and play online extensively were unable to do so. So one free Arcade game might not exactly cover the ‘damages’ to some folks. Let’s hope gamers will at least be able to pick the free Arcade game they wish to receive freely and won’t be limited to just one choice.