Since its launch, the Xbox 360 has been struggling with keeping itself fault-free from getting the infamous “Red Ring of Death” and the more recent E74 breakdowns. Microsoft responded to this a while back by lengthening the warranty of the console for another 2 years, 3 years total. Despite this and admitting that these issues should not happen anymore, in a recent survey done by GameInformer, the result were quite alarming, showing that a 54,2% of Xbox 360 owners have at some point had problems with their console in one way or another.
When talking to GameSpot, Aaron Greenberg, Xbox Live and Xbox 360 director of product management, responded to this by saying that “the consoles we’re making today have lower-heat chips and better cooling, and we’re seeing fantastic quality in those consoles today.” By having the warranty expanded to 3 years, Greenberg believes Microsoft has made it clear that they “stand by the quality of our product and we will make it right by fixing the problem.” He also adds that they’ve been “working hard to make improvements in the products we’re currently making” and that these issues and problems are “well behind” them now.
Time will tell?