Updated / Ubisoft’s DRM server outage renders Assassin’s Creed II unplayable, attackers to blame

Update: The servers are under attack again, Ubisoft tweets: “Our servers are under attack again. Some gamers are experiencing trouble signing in. We’re working on it and will keep you posted“.

Original story: Ubisoft’s new approach to combat PC piracy has caused its first uproar.

The company’s servers went down over the weekend “due to exceptional demand,” meaning the must-be-always-connected DRM included in their PC offerings could not connect which in turn rendered the recently-released PC version of Assassin’s Creed II, a single-player game, unplayable for many of their clients.

“Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform,” explained a UK community manager on the official forums. “This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience.”

The same rep also said: “… clearly the extended downtime and lengthy login issues are unacceptable, particularly as I’ve been told these servers are constantly monitored.”

Today however, Ubisoft’s official Twitter account informed that the downtime occurred because the servers were under attack.

“Apologies to anyone who couldn’t play ACII or SH5 yesterday. Servers were attacked which limited service from 2:30pm to 9pm Paris time,” the company said.