Consumer complaints drop Capcom’s BBB rating

Japanese publisher Capcom has come under a lot of fire for its decisions recently, all of which has boiled down to a three-grade drop in the company’s Better Business Bureau rating.

A highly impressive A+ rating has fallen to a B in the past few days. Over 42 private complaints have been filed, with 36 of them occurring in the last 12 months. According to Gaming Blend around 26 of them have been filed since April 3.

What does it all mean? Well likely not much. Capcom hasn’t made itself too popular with its DLC policies as of late, locking out content Street Fighter X Tekken‘s disc and charging for the ‘true conclusion’ to Asura’s Wrath. I wasn’t too happy about that latter bit, either.

About the author: Jamie Feltham

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